Front Desk Attendant
New England Sports Hub•Somersworth, NH
•Onsite
About The Position
The Front Desk Attendant is the first face our guests will see upon entering the facility and must set the standard of outstanding hospitality and customer experience.
Requirements
- Excellent communication skills to engage with staff, participants and guests.
- Strong organizational skills with the ability to multi-task.
- Computer proficiency, preferably with Google Suite
- Strong problem-solving skills with the ability to adapt to various situations.
- Experience in customer service, hospitality or office management.
Responsibilities
- Greet visitors with enthusiasm.
- Open the building on weekday mornings for our Walking Club members.
- Promote The Hub by sharing information, answering questions and giving tours.
- Direct guests to their area of interest/participation.
- Answer phone calls and forward all inquiries to the appropriate Hub Team member.
- Ensure all guests sign in for leagues and memberships.
- Assist with light housekeeping to keep the entry clean, safe and welcoming including sweeping, windows, etc.
- Assist team members with communication with clients such as phone calls or emails regarding team assignments, schedule changes, etc.
- Attend Directors meetings, take notes and post to appropriate files.
- Assist Event Coordinator with set-up or clean up.
- Accept deliveries and direct them to the appropriate areas in facility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
