Front Desk Attendant

CITY OF BONNER SPRINGSBonner Springs, KS
Onsite

About The Position

Under moderate supervision, performs administrative support work providing receptionist/clerical assistance, rental set-ups and clean-ups, and assisting with recreation programs and facility management. This position works weekends and evenings outside of the building's daily operational hours.

Requirements

  • Must be 17+ years of age.
  • Working knowledge of finances and mathematics
  • Strong telephone communication skills
  • Excellent public relations and organizational skills
  • Skill in use of computers and software programs
  • Ability to manage activities
  • Ability to answer incoming phone calls and walk-ins, respond to questions from the public, and direct calls or questions to appropriate personnel
  • Ability to understand and enforce building policies and procedures and monitor building and activities
  • Ability to learn and use Recreation software
  • Progressive decision making, and personal responsibility
  • Ability to be committed to the mission, vision, and strategic direction of the City of Bonner Springs
  • Ability to obey and comply with all City ordinances and policies.

Nice To Haves

  • First Aid/CPR/AED certification within 6 months of employment.

Responsibilities

  • Assists customers and greets the general public fielding their questions, concerns, and complaints; answers and directs incoming telephone calls and relays messages; communicates effectively to Recreation staff.
  • Enters data into the computer; balances cash drawer and generates related reports.
  • Registers customers for activities and records facility reservations; collects forms and fees related to facility use and programs; schedules programs and use of various park facilities; sets up facility and rooms for activities.
  • Completes room set-ups and clean-ups for facility rentals.
  • Monitors activities and attends to disruptive behavior of users; records and monitors accident and incident reports; conducts facility safety and repair inspections.
  • Ensures safety of all participants; verifies all required forms and waivers are completed.
  • Performs other duties and activities as assigned.
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