Front Desk Associates, Gramercy
About The Position
Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. The company is recognized for inspiring and motivating members and employees to maximize life, with locations within every major city across the United States in addition to London, Toronto, and Vancouver. Equinox values high performance, a disruptive approach to unleashing potential, attention to detail, and a community-oriented team approach. They are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.
Requirements
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable
- Professional
- Computer literate
- Energetic
- Friendly
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
Nice To Haves
- Preferably interested in health, fitness, and/or sports
Responsibilities
- Professionally greet members and guests
- Scan membership ID’s upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Benefits
- Competitive salary
- Benefits
- Industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
