Front Desk Associates, Chicago Gold Coast
About The Position
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. The company is passionate about high performance living, investing time in health and fitness, and believes in unleashing untapped potential through a disruptive approach. They are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This position offers an opportunity to make a significant impact in a growing and dynamic organization.
Requirements
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Nice To Haves
- Preferably interested in health, fitness, and/or sports
Responsibilities
- Professionally greet members and guests
- Scan membership ID’s upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Benefits
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
