Front Desk Associates, Mamaroneck

Equinox • Mamaroneck, NY

17h • Onsite

About The Position

Equinox is a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration, including brands like Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels, with over 200 locations globally. The company is passionate about high-performance living, inspiring members and employees to maximize life, and fostering a community vested in each other's success. They are looking for energetic, creative, and enthusiastic Front Desk Associates to make a significant impact in a growing and dynamic organization.

Requirements

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone
• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
• Must be able to perform pushing, pulling and lifting up to 50lbs at a time

Nice To Haves

• Preferably interested in health, fitness, and/or sports

Responsibilities

• Professionally greet members and guests
• Scan membership ID’s upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Benefits

• Competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees