Front Desk Associates, Chicago Gold Coast

Equinox•Chicago, IL

1d•Onsite

About The Position

Equinox Group is a high growth collective of influential, experiential, and differentiated lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. They are recognized for inspiring and motivating members and employees to maximize life, with locations globally. The company is passionate about high performance living, believes in unleashing untapped potential, dreams big, and is obsessed with what’s new, now, and next. They are a community vested in each other’s success, valuing humility and a team approach. Equinox is looking for energetic, creative, and enthusiastic Front Desk Associates to join their team and make a significant impact in a growing and dynamic organization.

Requirements

Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Must be friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
Must be able to perform pushing, pulling and lifting up to 50lbs at a time

Nice To Haves

Preferably interested in health, fitness, and/or sports

Responsibilities

Professionally greet members and guests
Scan membership ID’s upon members entrance
Answer phones professionally
Respond to member questions, concerns and discrepancies
Update members’ accounts if needed
Maintain an orderly and clean work area
Ability to work opening/closing/mid-day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with other related tasks