Front Desk Associate - Oasis Salon & Wellness Spa - Hopewell - Part-Time

Capital Health (US) • Hopewell, NJ

2d • Onsite

About The Position

Oasis Spa at Capital Health Hopewell is seeking a Front Desk Associate to provide exceptional guest service while supporting the daily operations of the spa reception area. This position serves as the first point of contact for guests and plays an essential role in creating a welcoming, professional, and relaxing spa environment. This position operates in a professional spa and wellness environment. Team members are expected to maintain a calm, welcoming atmosphere and uphold all spa service and safety standards. The Front Desk Associate must maintain knowledge of all spa services, salon services, oncology suite services, and retail products in order to provide accurate information and recommendations to guests.

Requirements

• Excellent customer service and communication skills
• Basic computer proficiency and scheduling software
• Strong organizational skills and attention to detail
• Ability to work independently with minimal supervision
• Professional appearance and positive attitude required
• Ability to stand and move throughout the shift
• Ability to occasionally lift or move up to 25 pounds
• Ability to communicate effectively with guests, staff and management

Nice To Haves

• Previous front desk, hospitality, retail or guest service experience preferred
• Cash handling and point of sale experience preferred

Responsibilities

• Welcome guests with a warm, friendly and professional demeanor
• Schedule spa services for guests using reservation software.
• Check guests in and out accurately and efficiently
• Process cash and credit card transactions through the point of sale system
• Promote spa services, retail products and service enhancements
• Maintain accurate daily schedules for service providers
• Maintain cleanliness and organization of the reception area and workstation
• Ensure accuracy and security of cash banks, keys and company property
• Participate in required meetings, trainings, and ongoing education
• Perform additional duties as assigned by spa management

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA) - Healthcare
• FSA - Dependent Care
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance - Voluntary Life Spouse
• Voluntary Life Employee
• Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed