Part-Time Front Desk Associate

Courtyard Newark Granville•Newark, OH

About The Position

Courtyard by Marriott is seeking a friendly, dependable, and customer-focused Part-Time Front Desk Associate to create a welcoming experience for guests from check-in through check-out. The associate serves as the first point of contact and provides professional service in a guest-focused environment. The role offers flexible part-time scheduling, with some weekend availability required, and opportunities for additional hours and advancement.

Requirements

  • Friendly, outgoing personality and a passion for helping people.
  • Strong communication and problem-solving skills.
  • Dependable and punctual, with willingness to learn.
  • Ability to multitask and remain professional in a fast-paced environment.
  • Flexible availability, including some weekends.

Nice To Haves

  • Previous customer service or hospitality experience is a plus, but not required.

Responsibilities

  • Welcome guests and provide a warm, professional check-in and check-out experience.
  • Assist guests with questions, requests, and concerns.
  • Answer incoming phone calls and assist with reservations.
  • Process payments and maintain accurate guest accounts.
  • Communicate with other hotel departments to support a smooth guest experience.
  • Maintain a clean, organized, and professional front desk area.
  • Provide outstanding customer service while managing multiple tasks.

Benefits

  • Flexible, part-time scheduling.
  • Opportunity for additional hours based on performance and availability.
  • Growth and advancement opportunities within the hotel.
  • Supportive team environment with opportunities to develop hospitality skills.
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