Front Desk Associate (AM & PM)
Vacatia•Williamsburg, VA
•$16•Onsite
About The Position
Vacation Village at Williamsburg is seeking Front Desk Associates to join their resort team. This role is the first point of contact for guests, responsible for creating a welcoming atmosphere and ensuring smooth front desk operations. The position offers a pay rate of $16.00/hr with AM and PM shifts available.
Requirements
- A friendly, dependable, and customer-focused personality
- Strong communication and multitasking skills
- Basic math skills and comfort handling payments
- Ability to stay organized in a busy environment
- Tech-savvy with a willingness to learn new systems
- Detail-oriented and trustworthy with guest information
- Flexibility to work weekends and holidays as needed
Nice To Haves
- Previous hospitality or customer service experience is a plus
Responsibilities
- Greet every guest with a smile and provide outstanding customer service from check-in to check-out
- Answer guest inquiries and resolve issues quickly and professionally
- Manage room assignments, reservations, and billing with accuracy
- Process payments and handle cash transactions confidently
- Review reservations and prepare for daily arrivals
- Maintain front desk procedures, including key control and registration audits
- Ensure confidentiality and security protocols are followed
- Collaborate with the team to keep operations running smoothly
- Take initiative and support various tasks as needed
Benefits
- Up to $500 Bonus for New Hires! $250 after 30 days, $250 after 60 days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
