Front Desk Associate at Days Inn Princeton WV

VP Management • Princeton, WV

9d • Onsite

About The Position

At Days Inn by Wyndham located in Princeton WV, we believe great hospitality starts with great people. Our team is committed to providing clean, comfortable accommodations and genuine, friendly service that makes every guest feel welcome. We're looking for dependable individuals who take pride in creating positive guest experiences and supporting one another as a team.

Requirements

• Previous customer service or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Comfortable using computers and learning hotel management software
• Reliable transportation and excellent attendance
• Flexible availability, including weekends and holidays
• A positive attitude and genuine passion for helping people
• Someone who stays calm and professional during busy shifts
• A dependable team player who supports the entire hotel
• Strong work ethic and accountability
• Someone who takes pride in delivering exceptional guest service every day

Responsibilities

• Welcome guests with a friendly, professional attitude
• Efficiently check guests in and out
• Manage reservations, room assignments, and guest requests
• Answer incoming phone calls and assist with inquiries
• Resolve guest concerns promptly and professionally
• Process payments and maintain accurate cash handling procedures
• Keep the front desk and lobby clean, organized, and inviting
• Communicate effectively with housekeeping and maintenance to ensure guest satisfaction
• Follow all Wyndham brand standards, company policies, and safety procedures

Benefits

• Competitive pay
• Opportunities for advancement within our portfolio of more than 50 hotels
• Supportive, team-oriented work environment
• Ongoing training and professional development
• The opportunity to help create memorable experiences for guests visiting Princeton and the surrounding area
• Travel benefits through Wyndham as a team member

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed