Front Desk Associate (Full-Time)

BallenIsles Country Club • Naples, FL

7d • Onsite

About The Position

Esplanade by the Islands, located in Naples, FL, is pleased to announce an excellent career opportunity for a Full-Time Front Desk Associate! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. A Front Desk Associate provides quality customer service to everyone at Esplanade by the Islands, in a positive, flexible, and multi-tasking manner. Organized professional, with a strong positive attitude, and excellent customer service skills are required. Must be reliable and able to work a flexible schedule; may be required to work evenings, weekends, and holidays.

Requirements

• High school diploma or general education degree; or one (1) year administrative experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English in order to perform the duties of the job.
• Possesses computer skills, including, but not limited to, use of Microsoft Word, Excel, Jonas and Publisher.

Responsibilities

• Meets and greets all members in a pleasant, courteous, and professional manner.
• Assists with any member inquiries, answers incoming telephone calls, forwards call to the appropriate party, and takes a message.
• Provides clerical support to the department that may include but not limited to typing, copying, filing, composing routine correspondence, and preparation of outgoing mail.
• Sorts incoming mail for the department(s).
• Performs other duties as required.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) with employer match (19 years of age and older).
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED