Front Desk Associate - West Ocean (32-hours)

Action Property Management • Long Beach, CA

10d • Onsite

About The Position

Action Property Management is seeking a part-time Front Desk Associate to join the West Ocean team in Long Beach. The role provides front desk and concierge services while representing Action and the Association, maintaining resident satisfaction, monitoring lobby activity, and supporting access control. The schedule is Thursday through Sunday, 2:00 p.m. to 10:30 p.m. Compensation is $21.00 per hour, plus benefits.

Requirements

• Be over 18 years of age.
• Successfully pass a pre-employment background check and drug screening.
• At least one year of customer service experience.
• Have a polished and professional appearance and demeanor.
• Have an upbeat, positive team-player attitude.
• Demonstrate strong judgment and a solutions-oriented approach.
• Take a proactive approach to customer service.

Nice To Haves

• Hospitality, luxury retail, or fine dining experience.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional customer service and ensuring resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the Association's governing documents.

Benefits

• Medical, dental, and vision benefits.
• Pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
• Opportunities for career growth and advancement.
• Training and tools to support success in the role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed