Front Desk Associates -- PT Evening

True North Hotel Group IncHays, KS
8h

About The Position

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the TownePlace Suites in Hays, KS. We offer awesome benefits and a great family culture.

Requirements

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
  • Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.

Nice To Haves

  • Experience in hospitality is a plus.

Responsibilities

  • Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
  • Responds to guest questions either in person or over the phone.
  • Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
  • Resolves guest problems/complaints.
  • Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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