Afternoon/Evening Front Desk Associates

True North Hotel Group Inc•Hays, KS

8d•$13 - $13•Onsite

About The Position

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Holiday Inn Express in Hays, KS. We offer awesome benefits and a great family culture. This is a part-time position with 16-24 hours per week, primarily consisting of afternoon and evening shifts. The role also includes rotating weekend audit duties approximately every 4-8 weeks.

Requirements

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.

Nice To Haves

Experience in hospitality is a plus.

Responsibilities

Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
Responds to guest questions either in person or over the phone.
Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
Resolves guest problems/complaints.
Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.