Hourly Pooled - Front Desk Assistant, Transportation Services

University of Wyoming•Laramie, NY

15h•Onsite

About The Position

The Front Desk Assistant serves as the front line for University of Wyoming Transportation Services, primarily supporting parking and car rentals. This is an on-campus position providing support to campus customers. The position may involve 10 to 20 hours per week, with possible schedules Monday through Friday between 7:00 a.m. and 5:30 p.m., and occasional night or weekend work. Applicants must be able to work Spring 2027 and Fall 2027; preference is given to applicants available in Summer 2027. Pay increases to $15.25 per hour after successful completion of a four-month probationary period. Hired individuals must complete a background check and have a valid driver's license with a motor vehicle record compliant with the University's Driving for University Business SAP.

Requirements

Must be able to work Spring 2027 and Fall 2027.
Complete a background check if hired.
Hold a valid driver's license with a motor vehicle record compliant with the Driving for University Business SAP.
Submit an online application, a resume with contact information for three professional references, and a Spring 2027 availability matrix.

Nice To Haves

Availability to work Summer 2027.
Strong work ethic.
Attention to detail and organizational skills.
Ability to work in a professional team environment.
Experience with Microsoft Office.
Strong customer service skills.
Strong interpersonal and written communication skills.
Problem-solving skills.
Ability to remain calm in difficult and stressful situations.
Experience handling cash, checks, and credit cards.

Responsibilities

Handle front desk operations.
Answer phones.
Perform data entry.
Process payments for citations and permits.
Assist customers and resolve customer issues.
Check vehicles in and out.
Make reservations and vehicle assignments.
Perform daily accounting processes, including working the register and creating deposits.
Open or close the office when the office associate is unavailable.
Perform other duties as assigned.