Hourly Pooled - Front Desk Assistant, Transportation Services

University of Wyoming•Laramie, WY

1d•Onsite

About The Position

The Front Desk Assistant serves as the front line for University of Wyoming Transportation Services, primarily supporting parking and car rentals. The position handles customer-facing office operations, payments, vehicle check-in and checkout, reservations, and daily accounting tasks. Employees must be available to work Spring 2027 and Fall 2027; preference is given to applicants available for Summer 2027. The role is on campus and may involve occasional night or weekend work. Pay increases to $15.25 per hour after successfully completing a four-month probationary period.

Requirements

Be able to work Spring 2027 and Fall 2027.
Complete a background check.
Hold a valid driver's license with a motor vehicle record compliant with the University’s Driving for University Business SAP.
Complete the online application.
Upload a resume with contact information for three professional references.
Complete an availability matrix for Spring 2027.

Nice To Haves

Availability to work Summer 2027.
Strong work ethic.
Attention to detail and organizational skills.
Ability to work in a professional team environment.
Experience with Microsoft Office.
Strong customer service skills.
Strong interpersonal and written communication skills.
Problem-solving skills.
Ability to remain calm in difficult and stressful situations.
Experience handling cash, checks, and credit cards.

Responsibilities

Handle front desk operations.
Answer phones.
Perform data entry.
Process payments for citations and permits.
Assist customers and resolve customer issues.
Check vehicles in and out.
Make reservations and vehicle assignments.
Perform daily accounting processes, including working the register and creating deposits.
Open or close the office when the office associate is not available.
Perform other duties as assigned.