Front Desk - Legacy Orthodontics
Talent For Dental•Blacksburg, VA
•Onsite
About The Position
We’re excited to welcome a friendly, professional Front Desk Assistant to our Blacksburg office at Legacy Orthodontics! As our Front Desk Assistant, your role is pivotal in ensuring the smooth operation of our bustling practice. Your attention to detail and patient-centric approach contribute significantly to our practice’s success!
Requirements
- High School Diploma or equivalent
- Proficient with modern office software
- Juggle tasks with finesse under pressure
- Commitment to excellence in customer service
Nice To Haves
- Experience in a medical or dental office
- Communicate clearly and compassionately
- Thrive in a fast-paced, team-oriented environment
- Love working with children and families!
- Higher education
Responsibilities
- Scheduling, rescheduling, and canceling patient appointments promptly.
- Confirming patient appointments to maintain an organized calendar.
- Handle calls, referrals, and follow-ups like a pro.
- Greeting Patients: In person or over the phone, ensuring a welcoming experience.
- Answering Questions: Providing basic information about medical tests and procedures.
- Instructions: Guiding patients on preparation for examinations.
- Guide families through treatment plans and financial options.
- Courteously handling incoming telephone calls and taking messages.
- Managing referral appointments and follow-ups.
- Collaborate with the clinical team to keep everything running smoothly.
Benefits
- Paid Holidays
- 401(k) Plan
- Health Benefits – Medical, Dental, Vision, and more
- Uniforms Provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
