Front Desk Assistant

The Emily Program • Durham, NC

2d • $15 - $17 • Onsite

About The Position

As a Front Desk Assistant, you represent the first impression many of our patients and families have of The Emily Program. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to: being a master communicator; ability to adapt quickly to change; ability to prioritize and turn on a dime as directions and workflow change; ability to quickly and independently process ideas and implement changes; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services.

Requirements

• At least 2 years experience in a front desk or administrative position required.
• Bachelors Degree preferred

Nice To Haves

• Experience in a healthcare setting preferred.
• Experience in an inpatient/hospital setting strongly preferred.

Responsibilities

• Provide a positive environment for supportive, recovery-based treatment.
• Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitors
• Ensure patients and visitors who arrive are escorted to correct locations
• Assist in the check in process for medical appointments
• Manage front desk check-in process through LobbyGuard system

Benefits

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan
• Company 401(k) matching
• Paid time off
• seven paid holidays
• one floating holiday

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level