Front Desk Assistant

University of Texas at Austin

1d•Onsite

About The Position

The Front Desk Assistant provides professional reception and administrative support, serving as the first point of contact for visitors and callers while assisting with daily office operations, communications, scheduling, and other administrative needs.

Requirements

High School Diploma or GED with one year of relevant experience.
Experience in a front desk, receptionist, customer service, or administrative support role.
Excellent customer service and interpersonal skills.
Ability to multitask, prioritize, and remain organized in a fast-paced environment.
Professional demeanor and ability to interact effectively with people at all levels.
Strong attention to detail and follow-through.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Bachelor's degree and two years of relevant experience.
Knowledge of UT internal accounting systems: DEFINE, FRMS, Point Plus

Responsibilities

Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
Answer, screen, and direct incoming phone calls and emails.
Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
Assist with processing payments, reimbursements and other financial transactions.
Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
Name badges and key requests.
Other duties as assigned.