STUDENT Front Desk Assistant at Wellness Clinic

Ithaca College • Town of Ithaca, NY

21h • $16 - $16 • Onsite

About The Position

The Ithaca College Wellness Clinic is a membership-based fitness center located in the Center for Health Sciences. The mission of the Wellness Clinic is to provide quality health and fitness services to the Ithaca College community (IC faculty, staff, retirees, graduate students, and spouse/partners), while enhancing the practical experiences of Exercise and Sport Science students through guided clinical training. The Wellness Clinic academic year hours of operation are Monday through Friday 6am-7pm. The Wellness Clinic is hiring Front Desk Assistants for the spring semester and summer.

Requirements

• Matriculated student at Ithaca College.
• Availability to work during weekday operational hours (6 am – 7 pm), preferably for multiple semesters and/or summer sessions.
• Ability to interact in a professional and courteous manner with people of diverse ages, cultures, and communication styles.
• Ability to work well under pressure in a fast-paced, busy environment.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent attention to detail, accuracy, and work ethic.
• Reliability and punctuality.
• Commitment to client confidentiality.
• Required Certifications/Trainings upon hiring: Adult CPR/AED, HIPAA, Blood Borne Pathogen, and Harassment Prevention Certification/Training.

Nice To Haves

• Experience with Microsoft Office Suite is preferred, especially Word, Outlook, Excel, and Teams.
• Preference will be given to students in the Department of Exercise Science and Athletic Training (ESAT) or in the School of HSHP.

Responsibilities

• Greet and orient clients and visitors.
• Provide administrative assistance to the staff of the Wellness Clinic.
• Enforce and follow policies and procedures of the Wellness Clinic.
• Schedule appointments.
• Field phone and email inquiries.
• Make photocopies and mail, fax, or email documents.
• Maintain client, facility, and equipment records.
• Facility & equipment maintenance and launder towels.
• Ensure client safety and provide emergency care.

Benefits

• Meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries.
• Apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed