Front Desk Assistant, Satellite Locations

Dallas College•Dallas, TX

12d•Onsite

About The Position

Dallas College seeks a dynamic individual to play an important role in the operation of one of several satellite workforce training and development locations. The Front Desk Assistant Satellite Locations will serve within the Workforce and Advancement division of Career Connected Learning. The Front Desk Assistant will report to the location Manager, Satellite Locations. The Front Desk Assistant is responsible for providing customer service, outreach and community engagement to students and community stakeholders.

Requirements

Experience providing general administrative support to include answering telephone, handling mail, scanning, and sorting, distributing correspondence and perform general data entry duties.
Knowledge of standard office principles and procedures.
Ability to use computer technology to access data, maintain records, generate reports and communicate with others.
Must have strong organizational skills, ability to multi-task, detail-oriented approach to work, strong decision-making skills, good follow-up, ability to complete tasks.
Utilizes excellent interpersonal, listening, oral and written communication skills in order to communicate effectively with internal and external stakeholders and constituents in the Dallas College community network.
Strong knowledge and experience providing effective customer service.
Ability to communicate effectively and courteously with individuals within the Dallas College community network.
Must be able to comply with district policies/procedures as well as applicable local, state, and federal rules and regulations.
Associate degree plus one (1) year of related work experience and/or experience in a teaching environment.
In lieu of associate degree, two years of related work experience may be substituted.
Official transcripts are required.
Some positions may require specific state licensed/certifications depending on the discipline.
Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.

Nice To Haves

Bilingual or multilingual preferred.

Responsibilities

Provides administrative support to the organization by providing general office duties, i.e., scheduling appointments, verifying documents, records keeping, providing general information, etc.
Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
May act as the primary resource person for the department in providing general information.
Responsible for performing periodic inventory and maintaining accurate inventory for equipment, tools, materials and supplies. Receives, stores, and issues tools, supplies or equipment associated with courses or programs.
Maintains log of tools, materials and equipment distributed and returned.
Responsible for security of assigned inventory.
Responsible for maintaining tools, equipment, and information systems in good working condition and ensuring that repairs are scheduled and completed in a timely manner; perform minor repairs and calibrations as needed.
Responsible for scheduling preventative maintenance of equipment and recommend replacement or new equipment acquisitions.
Schedule repairs and prepares and tracks purchase requisitions.
Assist in the monitoring of lab activities to ensure a safe and clean learning environment.
Serves as a resource to students, staff and faculty in area of specialization.
Keeps up to date on the professional and technical aspects on the job.
Utilizes excellent communication skills and the ability to interact with internal/external stakeholders and constituents within the Dallas College community network.
Provide excellent customer service.
Completes required Dallas College Professional Development training hours per academic year.
Perform other job duties as assigned.