Front Desk Assistant

PARKER UNIVERSITY•Dallas, TX

9d•Onsite

About The Position

Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a Front Desk Assistant to join our team! We are seeking individuals who desire to use their unique skills to innovate and make an impact. The Front Desk Assistant professionally serves the clinic patients and the interns.

Requirements

High school diploma or equivalent required.
A minimum of six (6) months of customer service representative (CSR) and/or general office experience.
Good English grammar, spelling and punctuation skills.
Good verbal and written communication skills.
Proven outstanding job attendance.
Excellent customer service skills.

Nice To Haves

Bilingual is a plus factor.

Responsibilities

Greet all patients, students and employees in a courteous and professional manner.
Register Arriving Patients in a friendly manner per detailed instructions in the Clinic Office Procedure Manual.
Checking out of Departing Patients in a friendly manner per detailed instructions in the Clinic Office Procedure Manual.
Patient File Management duties per detailed instructions in the Clinic Office Procedure Manual.
Check-Out and Check-In of PT equipment and supplies per detailed instructions in the Clinic Office Procedure Manual.
Clinic Receptionist duties per detailed instructions in the Clinic Office Procedure Manual.
Maintain Inventory
New Patient Files
Patient File Forms
Office Supplies
Patient file copying
Shift deposit
Obtain and Sort Mail
Insurance verification
Answering phones using appropriate scripts
Patient Transfer Card data entry
Launder gowns and towels
Maintain an orderly work area
Other assignments that may be requested, from time to time, by the CA Supervisor or Clinic Operations Manager.
Maintain strict confidentiality regarding information that is learned through this department following all HIPAA guidelines.
Understand that fraternization with students/interns is strictly prohibited.