Front Desk Assistant - Charles Town
Shenandoah Valley Medical System•Martinsburg, WV
•Onsite
About The Position
Shenandoah Community Health (SCH) is dedicated to improving healthcare access by addressing barriers such as cost, transportation, and language. As a Federally Qualified Health Center, SCH offers a wide array of services including primary care for all ages, women's health, behavioral health, and oral health. Additional support services like an on-site pharmacy, labs, and radiology are also available. Working at SCH provides an opportunity to significantly impact the community. Visit Shenandoah Community Health to learn more.
Requirements
- High school diploma or the equivalent
- Excellent data entry and computer skills
- Experience with Medical Manager or Next Gen
- Strong communication and customer service skills
Nice To Haves
- Some college coursework in a related field
- Previous experience in a behavioral health setting or medical office setting
- Previous experience performing reception duties with behavioral health for substance abuse clients
- Prior experience scheduling patients
- Prior experience dealing with medical records
Responsibilities
- Greeting and checking in patients
- Scheduling patients
- Collecting co-payments
- Answering the department’s telephone
- Accepting and scanning new patient registration documents into the EHR
- Maintaining the BHS wait list
- Collecting patient vitals (in times of need)
- Assisting with group therapy sessions (as requested)
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
