Front Desk Assistant- Edgewood Swing Shift

Cornerstone Residential•Atlanta, KS

10d•$20 - $25•Onsite

About The Position

Cornerstone Residential is a property management company focused on providing exceptional service and maximizing revenue. Our mission is to protect and enhance property value. We manage over 23,000 housing units across 229 communities in the western and mid-United States. We prioritize resident and employee satisfaction to maintain high occupancy rates and foster community loyalty, creating welcoming living environments and driving income growth for property owners.

Requirements

High school diploma or equivalent (GED).
Minimum of one (1) year of customer service, administrative support, front desk, or related experience.
Strong organizational and time management skills.
Ability to work independently and exercise sound judgment in emergency and non-emergency situations.
Effective verbal and written communication skills.
Ability to maintain professionalism and confidentiality when interacting with residents, staff, and visitors.
Basic computer proficiency, including Microsoft Office applications and email systems.
Ability to work flexible schedules, including evenings, weekends, and holidays, as needed.

Nice To Haves

Associate degree in Business Administration, Hospitality, Property Management, or a related field.
Two (2) or more years of experience in residential property management, senior housing, hospitality, security, or front desk operations.
Prior supervisory or lead experience.
Previous experience in a front desk, hospitality, security, concierge, residential community, or property management environment.
Experience handling emergency response procedures and incident reporting.
Knowledge of access control systems, security monitoring systems, and building operations.

Responsibilities

Assist with the daily coordination of front desk paperwork and personnel.
Work with the Property Manager and Assistant Property Manager regarding resident personal assistance requests.
Handle basic inventory reviews and supply needs.
Ensure compliance with building procedures, accurately complete documentation, and respond promptly to resident and operational needs.
Maintain adequate inventory and supplies to support daily operations.
Ensure compliance of all residents, guests, and contractors with entry and exit procedures.
Conduct hourly floor patrols to ensure safety and compliance with building rules, particularly regarding nonsmoking policies, trespassing, or any safety concern.
Check all stairways, doors, and the perimeter of the building.
Monitor the fire alarm system, elevator system, and video coverage of hallways, kitchens, public areas, and doorways.
Direct emergency personnel to proper locations.
Work with maintenance staff to handle emergency situations.
Coordinate reports and paperwork associated with the Front Desk and Security.
Report to Property Manager and Assistant Property Manager on required paperwork for compliance and staff reviews.
Conduct twice-weekly inventory and supply reviews for building operations and resident benefit, including cleaning, trash, and paper supplies.
Administer and support all property rules and policies.
Maintain a professional and respectful relationship with residents, vendors, contractors, and other staff members.