Front Desk Agent

The Element Asheville Downtown•Asheville, NC
•Onsite

About The Position

Element Asheville Downtown is seeking to hire Front Desk Agents to join their team. This role is anticipated to be full-time and benefits eligible. The Front Desk Agent will play a crucial role in delivering exceptional guest service during their shift, ensuring accurate financial transactions and contributing to the smooth operation of the hotel to guarantee guest satisfaction. This role requires individuals who are self-motivated, organized, and detail-oriented, with a preference for daytime hours.

Requirements

  • Friendly and outgoing
  • Demonstrated customer service skills
  • Basic knowledge of computer software and programs
  • Strong attention to detail and organizational skills
  • Basic math skills
  • Cash-handling skills
  • Effective decision-making skills

Nice To Haves

  • Prefers daytime hours

Responsibilities

  • Deliver exceptional guest service during your shift.
  • Ensure accurate financial transactions.
  • Contribute to the smooth operation of the hotel to guarantee guest satisfaction.

Benefits

  • Health insurance - with employer contribution
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discount at Marriott properties worldwide
  • Free parking
  • Employee assistance program
  • Life insurance - including a $15,000 basic life policy FREE to you
  • Pet insurance
  • Tuition reimbursement
  • Consistent schedule
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