Front Desk Agent

A&R GROUP•Mobile, AL

9d•Onsite

About The Position

Front Desk Agent – Be the Friendly Face of Our Hotel! Our hotel isn’t just a place to stay—it’s a place where travelers feel at home. And we need YOU—a warm, welcoming, and organized Front Desk Agent—to help create those great guest experiences every single day. If you’re someone who can juggle check-ins, give great local recommendations, and brighten someone’s day with just a smile—let’s talk!

Requirements

Are a people person with a positive attitude (bonus points for a great smile!)
Can multitask like a pro, even during busy check-in times
Are dependable, punctual, and ready to learn
Have basic computer skills and can handle simple systems (we’ll train you!)
Are cool with working evenings, weekends, or holidays (we’re 24/7!)
Want a job where your effort and personality actually matter
Experience in hospitality? That’s a plus—but if you’ve got the passion and work ethic, we’ll show you the ropes
You’re organized, dependable, and manage your time like a pro
People skills are your thing—you’re a great communicator who genuinely enjoys helping others
Quick on your feet and cool under pressure—you don’t back down from a challenge
You’re flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between
Guest satisfaction is your priority—you go above and beyond to make someone’s day
Accuracy, speed, and attention to detail? You’ve got them all
Physically active and comfortable moving around the hotel—on your feet, bending, walking, and staying in motion
Professional, ethical, and always ready to do the right thing
You take pride in great service and know how to leave a lasting impression
Quick to learn, eager to grow, and not afraid of hard work
You work just as well on your own as you do with a team—because you're all about making things happen
You’ll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations

Nice To Haves

During busy seasons, you’re ready to jump in for extra hours if needed—teamwork makes the magic happen

Responsibilities

Greet guests like family. Be the first impression and the go-to person during their stay.
Handle check-ins & check-outs. Smooth, quick, and friendly—just the way guests like it!
Answer phones and questions. Whether it’s a wake-up call or the best taco in town, you’ve got the info.
Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they’ll remember.
Take payments and handle reservations. Accurately, efficiently, and with a smile.