Front Desk Agent
Hilton Garden Inn Mobile West•Mobile, AL
About The Position
The Front Desk Agent is responsible for managing guest check-ins and check-outs, answering guest inquiries, providing recommendations for local activities and dining, handling luggage storage, answering and directing phone calls, taking phone reservations, arranging guest transportation, and maintaining accurate guest records.
Responsibilities
- Check guests in and out of their rooms
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Answer the phone and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
Benefits
- PTO Available
- Vacation Available
- Benefits & discounts available
- Other employment incentives available
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
