Front Desk Agent - Part Time or Full Time HOTEL by Union Square
About The Position
Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world. Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out of this world travel experiences, the perfect balance of quality, authenticity, luxury standards, and prime location. We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience. Please note, you will be required to train for 3 weeks FULL TIME to ensure you understand our hotel, systems, and guest's needs. Schedule Days : Based on Availability, however main shifts we need covered is below. We may require a mid shift if you are available on other days. Two Available Positions. Same person can cover both. Position : Part Time or Full Time, Hybrid Schedule. 16 - 32 hours. Saturday and Sunday 7am - 3pm. Tuesday and Wednesday 3pm -11pm. Salary: $23.00/hr Holidays: Must be available to work. No Exceptions. OPERA Front Office System Knowledge is a big plus! Hotel Background is highly preferred. Must be comfortable with computers and type 50 wpm. FRONT DESK AGENT POSITION PURPOSE Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Provide outstanding customer service and name usage in guest interactions. Accept payment for guests’ accounts both at the time of registration and at checkout. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other Misc. Functions Cleaning Duties as assigned Inventory of Office Supplies Internal Audits, Credit Checks, Bucket Checks
Requirements
- Must be comfortable with computers and type 50 wpm.
- Must be available to work holidays. No Exceptions.
Nice To Haves
- OPERA Front Office System Knowledge is a big plus!
- Hotel Background is highly preferred.
Responsibilities
- Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
- Greet and welcome guests upon arrival.
- Register guests into the computer, verifying reservation, address, and credit information.
- Provide outstanding customer service and name usage in guest interactions.
- Accept payment for guests’ accounts both at the time of registration and at checkout.
- Issue key to and control entrance of safety deposit boxes.
- Post miscellaneous charges as requested.
- Cleaning Duties as assigned
- Inventory of Office Supplies
- Internal Audits, Credit Checks, Bucket Checks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
