The Fontana Hotel - Front Desk Agent
Aimbridge Hospitality•Indianapolis, IN
•Onsite
About The Position
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Requirements
- High school diploma or equivalent.
- Familiarity with hotel management software.
- Familiarity with Microsoft Office suite.
Nice To Haves
- Experience in a hotel or related field preferred.
Responsibilities
- Serve as the face of the hotel, making every interaction feel effortless and inviting.
- Manage check-ins and check-outs smoothly.
- Handle guest requests and surprises.
- Maintain precision at the front desk.
- Provide warm vibes and top-tier service to make guests feel at home.
- Address guest questions and requests to make their stay unforgettable.
- Communicate clearly and confidently with guests and team members.
- Solve problems quickly and effectively.
- Juggle reservations, check-ins, check-outs, and financial details.
- Keep front desk operations organized and running like clockwork.
Benefits
- Daily Pay
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Short-Term Disability Income
- Long-Term Disability Income
- Term Life Insurance
- AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
