Front Desk Agents

Tower 23 Hotel and JRDN Restaurant•San Diego, CA

4d•Onsite

About The Position

Welcome to TOWER23 Hotel—San Diego’s only luxury lifestyle hotel on the beach. Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal energy. Just minutes from La Jolla, downtown, and major San Diego attractions, our hotel offers an elevated stay with unforgettable service. At our hotel, it all starts with you—our team of passionate professionals who create a seamless and memorable guest experience from the very first “hello.” We’re currently hiring Part Time Front Desk Agents to join our team! If you thrive in fast-paced boutique hotel environments, love creating memorable moments, and bring both personality and precision to your work, we want to meet you.

Requirements

1–2 years in a front desk, concierge, or guest service role (hotel or boutique hospitality preferred)
Computer literate
Strong phone etiquette
Detail-oriented
Excellent multi-tasker
Outgoing, dependable, confident, team-oriented personality
Must be available to work nights, weekends, and holidays

Nice To Haves

Knowledge of the local San Diego area and its cultural hotspots
Additional language abilities to communicate with international guests

Responsibilities

Greet every guest with a warm, friendly, and professional attitude
Check guests in and out using hotel management software
Handle guest inquiries, phone calls, and special requests with confidence and care
Maintain up-to-date knowledge of local attractions, dining, and happenings around San Diego
Provide concierge-level service, including coordinating luggage assistance, packages, and VIP needs
Maintain accurate room inventory and pricing on our website and booking channels
Resolve issues and exceed expectations with a “can-do” approach
Support a positive, team-first work environment with great communication
Promote guest safety and follow all hotel policies and procedures