Front Desk
Urology Centers of Alabama•Bessemer, AL
•Onsite
About The Position
As the first point of contact for patients arriving at UCA’s clinics, the Medical Front Desk Clerk will greet and assist patients with check-in at kiosks, collection of necessary documents, inputting information into EMR system, preparing file for office visit, and notifying physician or nurse that patient is ready to be taken back. Upon conclusion of service, schedules follow-up appointments and communicates instructions for additional services.
Requirements
- Excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds
- Ability to work independently or within a team in a fast-paced environment
- Proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
- Ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines
- High school diploma or GED equivalent
Nice To Haves
- Bilingual in English and Spanish
- Previous experience in healthcare or in a physician clinic setting
- Good working knowledge of medical terminology
Responsibilities
- Greet and assist patients with check-in at kiosks
- Collect necessary documents
- Input information into EMR system
- Prepare file for office visit
- Notify physician or nurse that patient is ready to be taken back
- Schedule follow-up appointments
- Communicate instructions for additional services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
