Front Desk Agent
Caesars Entertainment•Danville, VA
About The Position
As a Front Desk Agent, you will be responsible for completing arrival and departure transactions for guests checking in and out of the hotel in person, electronically, via phone call or at kiosk stations. Additionally, front desk agents are resources for all guest questions, providing services with an upbeat and positive attitude and is the first line of defense when resolving guest complaints.
Requirements
- Ability to complete arrival and departure transactions.
- Ability to answer guest questions.
- Upbeat and positive attitude.
- Ability to resolve guest complaints.
Responsibilities
- Completing arrival and departure transactions for guests checking in and out of the hotel in person, electronically, via phone call or at kiosk stations.
- Serving as a resource for all guest questions.
- Providing services with an upbeat and positive attitude.
- Acting as the first line of defense when resolving guest complaints.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
