Front Desk Agent

The Portofino Hotel & Marina, a Noble House Hotel • Redondo Beach, CA

9d • Onsite

About The Position

As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to make memorable experiences and provide excellent service for our guests.

Requirements

• Refined verbal and written communication skills
• Strong computer skills
• Experience in taking care of guests in a fast paced environment
• Flexible schedule availability including Sunday and Monday

Nice To Haves

• Patience
• Empathy
• Desire to make memorable experiences

Responsibilities

• Showcase the hotel, amenities, and surroundings.
• Directly impact the guests' stay.
• Create memorable experiences for guests.
• Provide excellent service for guests.

Benefits

• Health benefits
• Matching 401k
• PTO
• Parking
• Complimentary meals
• Discounted rates in Noble House Hotels & Resorts portfolio for you and your family
• Learning programs
• Career development opportunities within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed