Front Desk Agent/Night Auditor

Innvite Hospitality • Lancaster, OH

1d • Onsite

About The Position

This is a full-time position with opportunities for career and development programs for management. The role requires flexibility in shifts, including AM, PM, and Night shifts. The pay rate is $14/hour. Responsibilities include guest check-in/check-out, PMS operations, cash and credit card transactions, switchboard operation, handling front office emergency/security procedures, managing reservations, assisting with administrative duties, maintaining the cleanliness of the front desk and lobby areas, monitoring bar and table cleanliness, making minor decisions, and selling guest rooms. Adherence to all policies and procedures outlined in the Employee Handbook is mandatory. A professional attitude, neat appearance, and proper uniform are required when interacting with guests, associates, and vendors.

Requirements

• Fluent Verbal & Written Communication in Proper English
• Basic Math
• Hand Writing
• Computer Skills/Keyboard/Typing Skills
• Operate a 10 Key Calculator
• Hospitable, Civil Contact with the Public
• Ability to Work Independently, with Little to no Supervision
• Ability to Complete Multiple Tasks Simultaneously
• Night Audit/Basic Accounting Skills/Training

Nice To Haves

• Spanish (if possible)

Responsibilities

• Guest Check-in & Check-out
• PMS Operations
• Cash Handling & Credit Card Transactions
• Switchboard Operation and Telephone Etiquette
• Front Office Emergency/Security Procedures
• Reservations-Guest Rooms and Meeting Rooms
• Assist with Administrative Duties as assigned by Management
• Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
• Monitor Cleanliness of Bar & Tables
• Minor Decision Making
• Sales of Guest Rooms with New Arrivals and Phone Inquiries
• Follow All Policies & Procedures as Outlined in the Employee Handbook
• Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
• Maintain a Professional Attitude to all Guests, Associates & Vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed