Part-Time Front Desk Agent / Night Auditor

Radiate Hospitality, LLC • Berkeley, CA

2d • $21 - $26 • Onsite

About The Position

At Hotel Shattuck Plaza, every guest interaction is an opportunity to create a welcoming and memorable stay. Located in downtown Berkeley, our historic hotel is looking for a friendly, dependable Part-Time Front Desk Agent / Night Auditor to join our team. This position supports both daytime Front Desk operations and overnight Night Audit coverage. Flexibility to work a combination of morning, evening, and overnight shifts, including weekends and holidays, is required.

Requirements

• Enjoys helping people
• Pays attention to details
• Can work independently while supporting the team
• Flexibility to work morning, evening, and overnight shifts
• Availability on weekends and holidays
• Dependability and punctuality for scheduled shifts

Nice To Haves

• Previous hotel Front Desk, guest service, or Night Audit experience preferred.
• Familiarity with hotel property management systems and basic computer applications.
• Strong communication, organization, and customer service skills.
• Comfort working with numbers, reviewing transactions, and resolving discrepancies.

Responsibilities

• Provide attentive guest service while helping keep Front Desk operations accurate, organized, and running smoothly.
• Welcome guests and assist with check-in and check-out.
• Respond to guest questions, requests, and concerns with professionalism and care.
• Provide information about hotel amenities, dining, transportation, and local attractions.
• Answer calls and assist with reservations and guest inquiries.
• Manage room assignments, guest accounts, payments, and folios accurately.
• Process reservations, room requests, and changes.
• Communicate with Housekeeping, Engineering, and other departments to coordinate guest needs.
• Maintain clear shift notes and communicate outstanding items to the next shift.
• Review and reconcile daily transactions, guest accounts, and charges.
• Complete the nightly audit, prepare reports, and follow procedures to close the business day.
• Assist with late arrivals, early departures, and overnight guest requests.
• Follow hotel safety and emergency procedures and communicate concerns to the appropriate contact.

Benefits

• Work in the heart of downtown Berkeley, near BART and public transportation.
• Meet travelers from around the world.
• Build experience in both Front Desk operations and Night Audit.
• Be part of a historic hotel focused on personalized guest service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed