Front Desk Agent/Night Audit
About The Position
The Courtyard by Marriott Olathe, Kansas is looking for a new team member to join our team at the front desk night audit position. The person we want to hire is passionate about ensuring that guests have the best stay and are willing to do what it takes to ensure customer satisfaction. This position is part-time. Hotels are a true 24-hour-a-day, 365 days a year. Weekends and holidays are mandatory. This position will be responsible for arriving, departing, and in-house guests as well as telephone inquiries regarding reservations, hotel information, and guest concerns. Greets, registers, and assigns rooms to guests. Issues the room key and gives directions. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests' accounts.
Requirements
- The right attitude and demeanor are necessary.
Nice To Haves
- Hotel experience would be beneficial.
Responsibilities
- Greets, registers, and assigns rooms to guests.
- Issues the room key and gives directions.
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions.
- Keeps records of room availability and guests' accounts.
- Responsible for arriving, departing, and in-house guests.
- Handles telephone inquiries regarding reservations, hotel information, and guest concerns.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
