Front Desk Administrator

Ameresco • Framingham, MA

55d • Onsite

About The Position

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Position Overview: Ameresco has a new opportunity for a Front Desk Administrator to join our team! In this role you will provide coordination and support to our headquarters in Framingham, Massachusetts.

Requirements

• Minimum of 1 year of experience in administrative or office support roles.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with office systems and tools (e.g., Brivo, Microsoft Office).

Nice To Haves

• Attention to detail and commitment to confidentiality.
• Strong communication and interpersonal skills.

Responsibilities

• Serve as the primary front desk contact, welcoming visitors and managing personnel flow-representing the "face of Ameresco."
• Virtual support to our Boston Office location.
• Provide administrative and coordination support to executives as necessary.
• Administer employee access card procedures, including activation, deactivation, and tracking via Brivo and internal systems.
• Coordinate with property management and building engineers to submit work orders and resolve maintenance issues.
• Proactive monitoring and management of any office related.
• Handle incoming calls, voicemails, and emails, ensuring prompt and professional customer service across all U.S. offices.
• Provide administrative support to HR for onboarding, offboarding, employee events, and recognition programs.
• Manage office logistics including meeting setup, catering coordination, and conference room scheduling and readiness.
• Oversee mailroom operations including USPS, FedEx, UPS, DHL, and freight-sorting, scanning, distributing, and preparing outbound shipments.
• Maintain and order office and kitchen supplies, liaising with WB Mason and implementing cost-saving measures.
• Assist Accounts Payable by sorting, scanning, and emailing invoices, and preparing corrected mailings as needed.
• Troubleshoot and resolve issues related to office equipment, supplies, and facilities.
• Perform other duties as needed.

Benefits

• Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement.
• We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees