Front Desk Administrator

Key Property Management Services, LLC • Columbus, OH

3d

About The Position

As the Front Desk Administrator, you serve as the first point of contact in the leasing office of a large (384 units) affordable housing community. Responsibilities include greeting residents and visitors, managing appointments, providing directions, performing clerical and administrative tasks, and appropriately disseminating information. This role requires excellent communication and interpersonal skills, as it involves a high volume of daily interaction. The ability to remain calm under pressure, problem-solve effectively, identify efficiencies, multitask, and maintain a respectful, professional demeanor at all times is essential.

Requirements

• Proficiency in Microsoft Word, Excel, and PowerPoint
• Strong writing, verbal communication, and organizational skills
• Ability to manage processes, analyze information, and solve problems
• 1 year of customer service or related experience
• Good interpersonal and listening skills
• Ability to handle stressful situations and maintain confidentiality
• Knowledge of HUD, Section 8, and Fair Housing regulations (training provided)
• Satisfactory drug test and background check required
• Verification of work eligibility required

Responsibilities

• Greet and assist residents and visitors
• Answer and forward phone calls, take messages
• Collect and post rent, perform basic bookkeeping
• Receive and process maintenance requests
• Maintaining office equipment and assisting with supplies
• Perform word processing, filing, faxing, and administrative tasks
• Inform leasing staff of resident or guest arrivals
• Ensure proper documentation and sign-in for residents
• Maintain front desk and office organization and cleanliness

Benefits

• Medical and Dental
• Employee Assistance Program
• Supplemental benefits
• Competitive salary
• Evenings and weekends off
• Prorated PTO after 90 days, increasing with tenure
• 10 Paid Holidays including Birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed