Front Desk Administrator - Physical Therapy

Lake Oconee Rehabilitation Physical TherapyGreensboro, GA
$16 - $17Onsite

About The Position

ERW Physical Therapy and Wellness, an outpatient physical therapist-owned private practice, has been delivering outstanding physical therapy services since 2002. We've expanded across multiple clinics and partnerships in Georgia, including Evans, Grovetown, South Augusta, and Thomson. Our collaborative team of therapy professionals is dedicated to collective success. Our patients are our priority. We treat each individual with personalized care in a warm and friendly environment.

Requirements

  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong organization and adaptability to handle diverse tasks, stress, and deadlines
  • Excellent interpersonal, communication, and customer service skills
  • Detail-oriented nature with proficient typing skills (at least 50wpm)
  • High school graduate
  • 1-2 years of front office experience
  • Self-motivated team player with proactive work attitude, requiring minimal supervision

Nice To Haves

  • some college or healthcare technical schooling preferred
  • Previous exposure in a healthcare setting is advantageous

Responsibilities

  • Greet patients warmly, handle check-ins/outs, collect co-pays, and manage appointment schedules.
  • Facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients.
  • Maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators.

Benefits

  • Medical/Dental/Vision insurance
  • 401K with 50% employer match up to 6% per check
  • Paid holidays and time off
  • Company-paid employee life insurance
  • Voluntary life insurance options
  • Short and long-term disability options
  • Employee assistance program, including mental health services
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