Front Desk Administrator - Physical Therapy

Therapy Partner Solutions HoldingsGreensboro, GA
$16 - $17Onsite

About The Position

ERW Physical Therapy and Wellness, an outpatient physical therapist-owned private practice, has been delivering outstanding physical therapy services since 2002. We've expanded across multiple clinics and partnerships in Georgia, including Evans, Grovetown, South Augusta, and Thomson. Our collaborative team of therapy professionals is dedicated to collective success. Our patients are our priority. We treat each individual with personalized care in a warm and friendly environment. This role involves greeting patients warmly, handling check-ins/outs, collecting co-pays, and managing appointment schedules. It also includes facilitating new therapy referrals, coordinating with staff and agencies, and ensuring timely care for new patients. The position also maintains staff productivity by efficiently allocating visits and serving as a liaison with administrators.

Requirements

  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong organization and adaptability to handle diverse tasks, stress, and deadlines
  • Excellent interpersonal, communication, and customer service skills
  • Detail-oriented nature with proficient typing skills (at least 50wpm)
  • High school graduate
  • 1-2 years of front office experience
  • Self-motivated team player with proactive work attitude, requiring minimal supervision

Nice To Haves

  • Some college or healthcare technical schooling preferred
  • Previous exposure in a healthcare setting is advantageous

Responsibilities

  • Greet patients warmly
  • Handle check-ins/outs
  • Collect co-pays
  • Manage appointment schedules
  • Facilitate new therapy referrals
  • Coordinate with staff and agencies
  • Ensure timely care for new patients
  • Maintain staff productivity by efficiently allocating visits
  • Serve as a liaison with administrators

Benefits

  • 401K with 50% employer match up to 6% per check
  • Paid holidays and time off
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