Front Desk Administrator

D&D Sports Med & Physical Therapy • North Canton, OH

3d • Onsite

About The Position

OrthoUnited is seeking a dependable, patient-focused Full-Time Front Desk Administrator to support their outpatient therapy team at the Spectrum Campus. This role involves welcoming patients, managing appointments, handling administrative tasks, and ensuring smooth daily clinic operations.

Requirements

• Previous front desk or medical office experience preferred
• Strong customer service and communication skills
• Organized, dependable, and detail-oriented
• Comfortable learning and using technology
• Able to manage multiple priorities in a busy environment
• A positive team player who creates a great patient experience

Responsibilities

• Welcome patients with a warm, professional attitude
• Answer phones and manage appointment scheduling
• Complete patient intake and maintain accurate records
• Collect co-pays and assist with billing-related tasks
• Verify insurance information and authorizations
• Communicate clearly with patients and the clinical team
• Educate patients about additional wellness programs
• Help keep daily clinic operations organized and efficient

Benefits

• Competitive pay
• Paid time off and holidays
• Health insurance, HSA, and Teladoc
• Dental, vision, and other ancillary coverages
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed