Front Desk & Administrative Support Personnel

Conair Group Inc. • Abbotsford, BC

1d • Onsite

About The Position

Conair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 80 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with a reputation of providing service excellence, making us an industry leader. We are aerospace engineering experts, creating 16 different airtanker types, converting hundreds of aircraft into airtankers. We are aviation maintenance experts, performing repair, maintenance and overhaul on our fleet. And we are operators, providing airtankers, crew and maintenance on contract over fire seasons to government agencies including Canada, the US, Australia and France. The culture at Conair is built on a teamwork, with a commitment to people, safety and service. We are proud of who we are, what we do and how we do it, protecting our world from wildfires.
We currently have an opening for a full-time permanent Front Desk & Administrative Support Personnel.
As the Front Desk & Administrative Support Personnel the person in this role is the first point of contact for customers, visitors and members of the general public. Therefore, you must maintain a professional image when answering and directing calls and greeting visitors in a prompt and efficient manner. You are also responsible for providing a variety of administrative support duties as directed by the Maintenance Admin Coordinator as well as assisting with meetings and maintaining office supplies.

Requirements

• Detail oriented with the ability to adapt quickly to changing needs and requirements;
• Highly organized with the ability to multitask and meet tight deadlines;
• Ability to handle frequent interruptions and prioritize projects;
• Strong interpersonal skills and the ability to work with employees at all levels;
• Ability to represent oneself and Conair in a professional manner in all dealings;
• Good analytical and problem solving skills;
• Ability to use discretion and independent judgment when dealing with issues and problems;
• Ability to work independently with minimal supervision as well as in a team environment;
• Knowledge of basic bookkeeping and/or administrative principles and processes;
• Solid computer skills including Microsoft Office (Word, Excel, Outlook, PowerPoint), and the Internet;
• Knowledge of standard office equipment including telephone systems, photocopiers and mail machines;
• Exceptional English communications skills (both verbal and written).
• Grade 12;
• Previous experience in a clerical, administrative or similar role.
• Must be legally entitled to work in Canada (Canadian citizenship or permanent residency)

Responsibilities

• Answer incoming calls efficiently and direct callers to appropriate staff member. Redirect calls and/or take messages as necessary. Respond to general inquiries and requests for information whenever possible. Ensure answering service is available after hours and on weekends and holidays;
• Greet and assist or direct visitors, vendors, employees and others as appropriate;
• Escort candidates attending interviews or walk throughs to Human Resources or the appropriate meeting rooms;
• Ensure that visitors with appointments are met by the appropriate individuals within the organization;
• Maintain general company information such as employee extension lists, on-call duty rosters etc.;
• Receive and distribute incoming mail including field mail. Prepare outgoing mail and courier packages;
• Take photos and prepare employee ID badges;
• Perform various clerical tasks such as photocopying, faxing, filing, printing and sorting invoices and distributing internal communications;
• Maintain/monitor office supply stock and ensure that water, coffee and other kitchen supplies are available. Negotiate pricing and order new stock as required;
• Assist with travel arrangements, accommodations and vehicle rentals as needed;
• Assist with meetings, conference calls and other events. Book rooms and conference lines as needed and arrange catering as required;
• Provide administrative support for managers throughout the organization as needed.
• Monitor and maintain office supply levels including printing paper in the mail room;
• Assist with the packaging and distribution of employee SWAG packages and uniforms;
• Scan, file and maintain visitor orientation documentation as required;
• Assist the office coordinator in other required duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED