Front Desk & Administrative Support

The University of New Mexico•Albuquerque, NM

2d•Onsite

About The Position

This is an Off-Campus Work-Study Position at The Grief Center (TGC) and the Center for Hope and Healing. The purpose of this role is to provide general administrative assistance to staff, including staffing the front desk, answering phones, copying, filing, light pickup, and general administrative support. The position requires an organized individual with attention to detail, excellent time management skills, and the ability to follow detailed instructions.

Requirements

MUST have a Work-Study Award.
Must be enrolled in a minimum of 6 credit hours in the fall and 6 credit hours in the spring at the University of New Mexico.
Ability to communicate in English, both orally and in writing.
Ability to relate well in cross-cultural environments.
Familiarity with standard office equipment (phone, fax, copier, scanner, voice mail, email).

Nice To Haves

Ability to communicate in Spanish, both orally and in writing.

Responsibilities

Greet and screen visitors with grace and courtesy.
Direct tenant clients to the Wellness Suite waiting area and/or announce them to the tenant as per their preferred method.
Notify appropriate TGC staff of visitors and either have them wait in the lobby or escort them to the appropriate staff member’s office.
Answer and screen telephone calls, forwarding calls or taking messages as appropriate.
Receive deliveries and forward all materials delivered to the appropriate staff member in a timely manner.
Assist the TGC staff with copies, communication (phone calls, emails), workflow, data entry or other duties as needed.
Maintain a clean and organized reception area, including wiping countertops, tables, door handles, glass and door at least weekly or more often as needed.
Support TGC events with registration, sign-in sheets, and set-up/clean-up, as needed.
Support the Executive Director and Administrative Manager with tasks assigned.
Other duties as assigned.