Front Desk Administrative Representative

Alternative HR LLC•York Township, PA

3d•$18 - $20•Onsite

About The Position

Harmoninc Balance is looking to add a Front Desk Administrative Representative to their staff. The Front Desk Administrative Representative serves as the first point of contact with all customers. This position conveys the professional image and superior service of both our customers and all business affiliates. The duties of this position are primarily administrative in nature and involve the coordination of all duties of the front desk while serving as a support function to others within the organization. We are open to a full-time position or a part-time position.

Requirements

Requires a High School Diploma or equivalent
At least two years prior experience in the following areas required: switchboard operation, telephone and in-person customer service, invoicing, accounts receivable, filing, Microsoft Office products (Word 97, Excel 97), QuickBooks software, preparation of business correspondence , operation of office machinery to include computer, scanner, printer, copier, adding machine, calculator and data entry
Must have worked at least two (2) years as a Receptionist offering professional customer service or in a general office administration capacity
Must be able to prioritize duties and multi-task in a fast paced work environment
Must have good communication skills and convey a professional business image to internal/external customers and all business affiliates.
Must have strong inter-personal verbal and writing skills to communicate with all areas of the business.
Must have the ability to perform mathematical computations accurately, problem solve, take initiative, see programs/administration through completion.
Must possess a valid driver's license and vehicle with current insurance coverage.

Nice To Haves

Prior experience in the following areas preferable: accounts payable, general accounting/bookkeeping, Remote Check Deposit System, service call dispatch, parts shipment, data entry
Front desk: 1 year (Preferred)

Responsibilities

Process incoming telephone calls in a timely and professional manner
Dispatch Service Calls - Residential
Create Job Work Orders
Invoice Completed Work Orders using Accounting Software
Entry of data into Accounting Software
Service walk-in customers
Deliver superior internal and external customer service in a timely fashion while presenting professionalism at all times
Process Mail
File
Direct acknowledgements of orders placed to appropriate person
Calculate sales and use tax due on materials billed monthly
Assist in monitoring inventory and refilling in equipment etc. as needed for OM
Organization of general office, supply closet and kitchen area
Draft professional correspondence as necessary
Run business errands as requested