Front Counter Sales
Southern Tire Mart•Springdale, AR
•Onsite
About The Position
Southern Tire Mart is seeking a Front Counter Sales professional to join their team. This role is crucial for customer interaction, service coordination, and ensuring a smooth operational flow at the front counter. The ideal candidate will be customer-focused, organized, and possess strong communication skills to represent the company's service standards effectively.
Requirements
- High school diploma or GED required.
- Must be at least 18 years of age.
- Pass a pre-employment drug screen.
- Strong verbal and written communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Basic computer skills and familiarity with POS/service management systems.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
Nice To Haves
- Previous experience in sales, service writing, or customer service preferred.
- Knowledge of automotive or commercial tire services a plus.
Responsibilities
- Greet customers in a professional and friendly manner.
- Explain available services, promotions, and special offerings.
- Create and manage service tickets in the system.
- Coordinate repair schedules with technicians and provide status updates to customers.
- Communicate clearly about costs, timelines, and any additional work needed.
- Process customer payments and handle necessary paperwork upon service completion.
- Maintain accurate and organized service records.
- Assist in maintaining a clean and welcoming front counter area.
- Ensure all customer interactions reflect Southern Tire Mart’s service standards.
Benefits
- Family-owned company with a culture of service excellence
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
