Front Counter Sales

Southern Tire MartTulsa, OK
Onsite

About The Position

Southern Tire Mart is seeking a Front Counter Sales professional to join their team. This role is crucial for customer interaction, service coordination, and ensuring a smooth operational flow at the front counter. The ideal candidate will be customer-focused, organized, and possess strong communication skills to represent the company's high service standards.

Requirements

  • High school diploma or GED required.
  • Must be at least 18 years of age.
  • Pass a pre-employment drug screen.
  • Basic computer skills and familiarity with POS/service management systems.

Nice To Haves

  • Previous experience in sales, service writing, or customer service preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Knowledge of automotive or commercial tire services a plus.

Responsibilities

  • Greet customers in a professional and friendly manner.
  • Explain available services, promotions, and special offerings such as free vehicle inspections.
  • Create and manage service tickets in the system.
  • Coordinate repair schedules with technicians and provide status updates to customers.
  • Communicate clearly about costs, timelines, and any additional work needed.
  • Process customer payments and handle necessary paperwork upon service completion.
  • Maintain accurate and organized service records.
  • Assist in maintaining a clean and welcoming front counter area.
  • Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Benefits

  • 401(k) with Company Match
  • Health, Dental, Vision, and Life Insurance
  • Paid Time Off
  • Paid On-the-Job Training
  • Career Growth Opportunities
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