Front Counter Associate

Alphabe Insight Inc • Lawrence, MA

4d • $40,000 - $44,000 • Onsite

About The Position

We are seeking a friendly, organized, and customer-focused Front Counter Associate to serve as the first point of contact for our customers. In this role, you will assist visitors, provide information, process transactions, and help maintain smooth day-to-day front counter operations while delivering exceptional service.

Requirements

• Strong communication and interpersonal skills.
• Excellent customer service mindset.
• Professional attitude and positive work ethic.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to work effectively in a team environment.
• Basic computer proficiency.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Welcome customers in a professional and courteous manner.
• Assist customers with questions, requests, and general inquiries.
• Process transactions accurately and efficiently.
• Maintain an organized, clean, and professional front counter area.
• Answer incoming phone calls and direct inquiries appropriately.
• Coordinate with internal team members to ensure excellent customer service.
• Handle administrative and clerical tasks as needed.
• Follow company procedures and maintain accurate records.

Benefits

• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and skill development.
• Stable full-time employment.
• Opportunity to build valuable customer service and administrative skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed