Front Back Office Coordinator

Surgery Partners, Inc•Madison, MS

8d•Onsite

About The Position

This position will greet patients upon arrival, check patients in on a daily basis, collect all co-pays and perform other duties as assigned. The Front/Back Office Coordinator will greet patients upon arrival and check them in daily, collect co-pays, obtain photo ID and insurance card to be scanned into the system, and check patients out as needed to assist with patient flow. Responsibilities also include preparing deposits, preparing the end-of-day batch sheet, and sending all paperwork to appropriate departments via inter-office mail. The role involves confirming appointments for the following business day, assisting with office duties that can be performed at the check-in desk, and maintaining a pristine and clean work environment.

Requirements

Knowledge of clinic policies and procedures.
Knowledge of computer systems, programs.
Knowledge of medical terminology.
Must be able to multi – task.
Must be able to express compassion and kindness to patients calling and being seen in the office.
Must maintain a professional and upbeat attitude.
Skill in written and verbal communication and customer relations.
Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.
High School Diploma
1-2 years experience in healthcare background

Responsibilities

Greet patients upon arrival and check patients in on a daily basis.
Collect all co-pays from patients if applicable.
Obtain photo ID and insurance card to be scanned into system.
Check patients out as needed to assist with patient flow.
Prepare deposits.
Prepare end of day batch sheet.
Send all paperwork to appropriate departments via inter-office mail.
Confirm appointments for the following business day.
Assist with office duties that can be performed at the check in desk.
Assist with maintaining a pristine office.
Maintain a neat and clean work environment.
Must arrive prior to start time in order to become situated before patient’s arrival.
Perform all office duties required.