Front Back Office Coordinator

Surgery Partners Careers • Madison, MS

8d • Onsite

About The Position

This position will greet patients upon arrival, check patients in on a daily basis, collect all co-pays from and perform other duties as assigned. The Front/Back Office Coordinator will greet patients upon arrival and check patients in on a daily basis. They will collect all co-pays from patients if applicable, obtain photo ID and insurance card to be scanned into the system, and check patients out as needed to assist with patient flow. This role also involves preparing deposits, preparing the end-of-day batch sheet, and sending all paperwork to appropriate departments via inter-office mail. Additionally, the coordinator will confirm appointments for the following business day, assist with office duties that can be performed at the check-in desk, and help maintain a pristine and clean work environment.

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.
• Must be able to multi – task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Must maintain a professional and upbeat attitude.
• Skill in written and verbal communication and customer relations.
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

Responsibilities

• Greet patients upon arrival and check patients in on a daily basis.
• Collect all co-pays from patients if applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out as needed to assist with patient flow.
• Prepare deposits.
• Prepare end of day batch sheet.
• Send all paperwork to appropriate departments via inter-office mail.
• Confirm appointments for the following business day.
• Assist with office duties that can be performed at the check in desk.
• Assist with maintaining a pristine office.
• Maintain a neat and clean work environment.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED