Friends & Family Associate

J.Crew•Palm Beach Gardens, FL
•$15 - $16

About The Position

The Friends & Family Associate supports store associates in exceeding customer expectations and helps create an efficient, welcoming shopping experience. The role involves responding to customers, connecting them with other associates when needed, assisting at checkout, handling merchandise according to guidelines, and maintaining organized, customer-ready store areas. Associates are expected to act in a way that aligns with J.Crew Group’s values and to be available during busy periods, including nights, weekends, and holidays.

Requirements

  • Be a team player and bring your best to everything you do.
  • Be flexible and ready to have fun along the way.
  • Leverage technology to maximize efficiency and productivity.
  • Be at least 18 years old.
  • Be available during busy periods, including nights, weekends, and holidays.
  • Be able to bend, reach, stretch, lift, carry, and move at least 40 pounds (18 kilograms).
  • Be able to regularly move around all store areas and be accessible to customers.

Responsibilities

  • Support associates to exceed customer expectations.
  • Respond to customers in the moment and partner them with other associates as needed.
  • Assist at the cashwrap to ensure an efficient checkout experience.
  • Comply with merchandise receiving and handling guidelines.
  • Maintain presentation standards.
  • Keep the fitting rooms organized and move product back to the floor promptly.
  • Keep the stockroom organized.
  • Act in a manner that aligns with company values.

Benefits

  • Discount on clothes and accessories, including new arrivals.
  • Opportunity for bonus.
  • Competitive benefits and perks.
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